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Privacy Policy

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The Basics

At Swayhub, we take your privacy seriously and have made security a top priority within our company. Your trust in Swayhub is very important to us. Therefore, we will not give, rent, or sell your personal information to any entity or for any reason except for the few instances specifically detailed below. Please feel free to contact our friendly customer service representatives should you have any questions regarding our privacy policy.

What Information We Collect

Customers of Swayhub are asked to provide a minimal set of personal information to set up an account, and to gather the specifics of your event. In order to deliver such services and to purchase products at Swayhub, we need to securely and confidentially process and store your personal information. We collect some personally identifiable information such as your name, address, phone number, email etc., which you enter when setting up your account and event.

We also collect some information automatically such as cookies. Cookies are used to significantly enhance your experience as a user and customer of Swayhub. Cookies make it possible to keep track of your purchases, deliver content specific to your interests, save your password, and track other information. This means you do not have to enter information multiple times. You may disable cookies on your web browser if you choose, although you will have limited functionality on Swayhub and this may affect your enjoyment of the website. Like most websites, we also collect IP addresses to help us understand who is using our website and how it is being used. This allows us to improve the sites functionality and better service you as a customer.

How the Information is Used

We may need to securely transfer your information to a very limited set of relevant partners. By submitting your personal information, you consent to such processing and transfers in connection with such orders. In terms of third parties to whom we may supply personal information, these are:

·         Key Fulfilment Agents: which provide critical services to execute your order.

·         Transaction Processors: merchant bank and credit card payment processor.

·         Event Hosts: if you are purchasing tickets for their listed event.

With this communication, we will always notify you as to the types of information we are collecting about you as well as the uses we intend to make of that information. We may use the information we collect about you to notify you from time to time about new articles and information to help you and your organization promote or organize events more effectively. We will always tailor these articles and their corresponding email communications to your organization and your expressed interests. You may opt out of these types of communications at any time, by selecting the opt-out checkbox in your account profile.

In addition, we may transfer your personal information to purchasers or subsidiaries (and potential purchasers or subsidiaries) if Native Concepts Inc. acquires, or is acquired by or merged with, another company. This will enable you, for example, to continue your relationship with Swayhub despite a change of ownership.

This policy only applies to the use that we make of data provided to us via the Internet and email. Other uses may be made of data provided to Native Concepts Inc. in correspondence, by telephone or by other means not detailed in this Policy. These terms apply in addition to Terms & Conditions of Use for the Website.

Purchasing Event Tickets

Be aware when you purchase a ticket on our site, we will share your personally identifiable information with the event host. This is important for several reasons. First, event dates, times, locations, and other event information may change. In these cases, the event host will need to communicate with you and other ticketholders. Second, unfortunately, at times, events are cancelled requiring a refund to you and other ticketholders. Given these reasons, it is critical the event host has your information; thus, there will be no opportunity to opt-out. Event hosts may use your information in accordance with their own privacy policies. Please understand their privacy terms before purchasing tickets as they may contact you using your personal information or share your information with others. You are responsible to contact these parties prior to purchase to instruct them on your personal privacy wishes.

Posting your event

When posting a new event, you will have the option to make your event private or public. If you select to publish as a public event, we cannot control who will view the information you have posted. This information can be collected and viewed by anyone so we encourage you to used discretion when posting personal information.

Links and Third Party Advertising

Any links on the website may take you to third party sites over which we have no control and therefore we accept no responsibility or liability. Similarly, third parties who may use their own cookies and have their own privacy policies may post advertisements appearing on this website. When linking to another website you should read the privacy policy stated on that website.

Feedback, Comments & Suggestions

If you have any questions about Our Privacy Policy or any questions regarding the secure protection of your personal information, please do not hesitate to contact us:


Email: This email address is being protected from spambots. You need JavaScript enabled to view it. 

If you do not agree with this Privacy Policy, you should not submit your personal information on this website.

© Copyright 2016 Swayhub and Native Concepts Inc. All rights reserved.

 

 

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Terms of Use

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The Basics

Before we get into the boring small print, we want you to know that at Swayhub our priority is to provide you with a positive user experience. We will not sell or redistribute your information for any reason. Simply put, our goal is to be a great service for you and your event: period. With that said, we do have some basic guidelines we ask our customers and website visitors to follow so that everybody can sleep well at night. We try to make these guidelines as open as possible so there are no secret "gotcha's" that sneak up. Feel free to contact our friendly customer support specialists should you have any questions regarding our service guidelines.

Cheers! 
The Swayhub Crew

Terms & conditions of use

By using this website, you accept to the following Terms & Conditions of Use.

Acceptance of terms

Swayhub will not be held responsible for the content added, nor actions of, event hosts using its service. You understand that all event postings are the sole responsibility of the event host. We do not claim the accuracy, truth, or quality of the listings on Swayhub.

License for access and use of website

Swayhub grants you a limited license to access and make personal use of this website, but not to download (other than where explicitly allowed), or modify it, or any portion of it, including images, text, or other elements, except with express written consent of Swayhub. This license does not include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of said merchant; or any use of data mining, robots, screen-scraping, or similar data gathering and extraction tools.



This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent.



You may not frame or use framing techniques to enclose any template, trademark, logo, or other proprietary information (including text, page layout, images, or form) of Swayhub. You may not use any Meta tags nor any other "hidden text" utilizing Swayhub or its affiliate's names of trademarks without the express written consent of Swayhub. Any unauthorized use terminates the permission or license granted by Swayhub.

Copyright

Swayhub owns the copyright and all other rights in the material on this website. We also do not permit copying or distribution of material on this website for any commercial or business use. No photography, filming, broadcast, alteration or modification of the pages or elements within the pages of this website is permitted. Subject to this paragraph, all rights in material on this website are reserved to Swayhub.

Prohibited use

You agree not to use this website:

·         to create a database (electronic or otherwise) that includes material downloaded or otherwise obtained from this website except where expressly permitted on the website.

·         to transmit or re-circulate any material obtained from this website to any third party except in the case of your own events, event information, ticket orders, and print products.

·         in such a way so as to remove the copyright or trade mark notice(s) from any copies of any material made in accordance with these terms.

·         to create and disseminate electronic templates or products, except as explicitly permitted.

·         to disseminate any unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of solicitation using any means.

·         to disseminate any material that contains software viruses or any other computer code, files or programs designed to interrupt, damage, destroy or limit the functionality of any computer software or hardware or telecommunications equipment; or in any way that might infringe third party rights or that might bring Swayhub.com into disrepute.

Linking to our website

We welcome 'hot links' and deep-links to our website, by which we mean that you may include a link to any page of our website. You may not display the contents of our website (or any page from it) or allow it to be displayed, surrounded, or framed or otherwise surrounded by material not originating from us without our consent. If you would like to license our material, please email us at: This email address is being protected from spambots. You need JavaScript enabled to view it..

Links to other websites

On this website, you may be offered automatic links to other websites. While we hope you will be interested in those websites, you acknowledge that the content on those pages is not subject to our control, their owners may be independent from us, and we do not endorse or accept any responsibility for their content.

Computer viruses

We will use reasonable endeavors to ensure that the website does not contain or promulgate any viruses or other malicious code. However, Swayhub recommends that you should virus check all materials downloaded from the website and regularly check for the presence of viruses and other malicious code. We exclude fully permitted by applicable laws all liability in connection with any damage or loss caused by computer viruses or other malicious code originating or contracted from the website.

Trademarks

The following are trademarks or trade names and the trade dress of Swayhub or its parent or sister companies and which may be registered in certain jurisdictions:

 

You may not use this trademark or trade name or trade dress unless explicitly permitted by Swayhub.

Refund Policies

Before purchasing your tickets, it is your responsibility to carefully review all aspects of the event (dates, pricing, charges, seat selection, etc.). We will not issue any refunds or exchanges because you failed to review this information and will not issue any refunds for any lost, stolen, destroyed, or damaged tickets. It is the sole responsibility of the event organizer to issue all refunds and buyers must request refunds from the organizer. All communications of disputes regarding refunds are between the organizer and buyer and Swayhub will not be responsible or liable.

 

All communications and disputes regarding chargebacks and refunds are solely between the event host and the ticket buyer. Swayhub will not be responsible or liable in any way for chargeback disputes or refunds in connection with the Buyers use of the services.


If an event is cancelled Swayhub will refund the face value of tickets purchased minus service and payment processing fees which will not be refunded. Swayhub will not be able to issue refunds until any outstanding balance and/or refunds are fully compensated by the event host.

 

Payment processing information

After examination of several online payment services, we feel that PesaPal is the most beneficial to our users due to their reliability, security, and ease of use. When purchasing tickets, Swayhub requests that you use Swayhub payment processing or PesaPal to complete your transaction. If you choose PesaPal, collections are made by you (event host) directly. While PesaPal is a great online payment service provider, please note that they are independent of Swayhub and we make no guarantee for their actions, performance, or lack thereof.

Swayhub is based in the Uganda and all transactions are in Uganda Shillings. While you may use Swayhub for events outside the Uganda, please be aware that only Uganda Currency is accepted at this time.

Compliance with Laws

Certain state, country, and city laws may regulate the sale or purchase of tickets to events. It is your responsibility as an event host to meet the terms of these laws and Swayhub will not be responsible for your failure to comply.

Account information

On certain parts of this website we will ask you to register and provide certain information about yourself and where you do this you agree to: (a) provide true, accurate, current and complete information about yourself as prompted by the relevant registration form (such information being the "Account Data") and (b) maintain and promptly update the Account Data to keep it true, accurate, current and complete.

                 

As described in the Privacy Policy, we use personal information to make our user and customer experience easier and more efficient, to store your files, images, and text securely to your account and to enable secure orders and transactions which are accurate.

 

Our use of Account Data and certain other information about you is subject to our Privacy Policy.

Your username and password

The registration processes on this website will involve you being allocated with a unique username and/or password that gives you access to your website account. You are responsible for maintaining the confidentiality of your username and password, and are fully responsible for all activities that occur through your website account. You agree to (a) immediately notify us if you become aware of any unauthorized use of your password or website account or any other breach of security by sending an appropriately worded email to This email address is being protected from spambots. You need JavaScript enabled to view it. and (b) ensure that you exit from your website account at the end of each session. We cannot and will not be liable for any loss or damage arising from your failure to comply with these requirements.

User submitted content

If you send any text, images, documents, audio, video or other content to this website you accept that the files sent, and all rights therein, do not infringe on any third parties, and are your sole property and ownership, and if requested, you can make available proof of such ownership. We may require you to confirm the rights granted in this paragraph and where requested to do so you shall provide all reasonable assistance to us.

Content Posted on the Site - Rules of Acceptable Use

All content is the sole responsibility of the person from whom such content originated. Content must be for the exchange of lawful, relevant, fair and appropriate information, opinions and comment. You may be exposed to content that is offensive, indecent, inaccurate, misleading, or otherwise objectionable. We make no representation or warranty to the accuracy or completeness of content. Use of the website that is inconsistent with stated purposes is strictly prohibited. Your use is subject to the following terms which, by your use, you are deemed to accept (and which amount to a non-exhaustive list of prohibited acts):

·         You may not place on the website any material which is defamatory, abusive, discriminatory or hateful or which applauds, encourages or incites abuse, discrimination or hate.

·         You may not post any material on the website which has been disclosed to you in confidence or which, by its nature, is confidential.

·         You may not post any material on the website (including contact details, last names, telephone numbers, street addresses or other identifying information of private individuals or public figures) which compromises the privacy or security of anyone other than yourself.

·         You may not place on the website any material which may encourage criminal conduct or which may give rise to civil liability, or which is otherwise unlawful.

·         You may not place on the site any material belonging to any person (or any material where the rights belong to any person) other than yourself without the prior written consent of the owner of it.

·         You may not place on the site any material where the use by Swayhub, or any third party licensed or permitted by Swayhub, will give rise to any third party claims.

·         You may not place any links on the website where those links take users to an unlawful site.

·         You may not place on the website any material that authorizes, enables or encourages the dissemination of junk mail or chain letters.

·         You grant Swayhub the unrestricted right to use, reproduce, translate and distribute any material you place on the site.


While we do not pre-screen submissions placed on our event pages, we do have the right (but not the obligation) at our sole discretion to review, edit, move or delete any material submitted. 

Swayhub accepts no responsibility for any statements, material or other submissions placed on our site by you or any third party, or for any loss or damage resulting from your breach of these.

Removal of content

We will not view, edit or pre-screen any user content added and therefore, unless we are specifically notified of the nature of any item of content, you cannot assume that we are responsible for having made it available on the website. We, and others that we designate, shall have the right (but not the obligation) at our sole discretion to refuse or remove any content that is posted to, or available on, the website generally without the need to give any reasons for doing so.

No resale of service

You agree not to reproduce, copy, or resell any portion of the service for any commercial purposes. You agree that you are authorized only to view the site for your own personal use.

Rules of acceptable use

You agree to indemnify Swayhub, its associated company, Native Concepts Inc., and its representatives and employees from any and all claims and liabilities (including legal fees) which arise from content, including events, you add to site or otherwise from your breach of our Rules of Acceptable Use.



You may only become a registered user of the website if you are 16 years or older. We accept no liability if you misrepresent your age in order to access these pages.

Severability

In the event that any term of these Terms & Conditions of Use is held to be invalid or unenforceable, the remainder of these Terms & Conditions of Use shall remain valid and enforceable.

Variation of these terms & conditions of use

Swayhub reserves the right to vary these Terms & Conditions of Use from time to time. Such variations become effective immediately upon the posting of the varied Terms & Conditions of Use on the website. By continuing to use the website you will be deemed to accept such variations.

General

Nothing in these Terms & Conditions of Use shall restrict or exclude any liability that we have to any party which cannot be excluded by law and in particular, and notwithstanding any term of these Terms & Conditions of Use, our liability for death or personal injury caused by our negligence shall not be limited or excluded in any way.

Governing law and jurisdiction

All terms herein are under the jurisdiction of the laws of the Republic of Uganda.



The Laws of the Republic of Uganda shall govern these Terms & Conditions of Use.



© Copyright 2016 Swayhub & Native Concepts Inc. - All rights reserved.

 

 

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Swayhub Events

10 Kira Lane

Kampala

(256) 701 92 4791